Effective Date: December 16, 2019
This privacy notice discloses the privacy practices for Wiens Cellars LLC dba Wiens Family Cellars and our website; www.wienscellars.com. This privacy notice applies solely to information collected by this website, except where stated otherwise. It will notify you of the following:
What information we collect
With whom it is shared
How it can be corrected
How it is secured
How policy changes will be communicated
How to address concerns over misuse of personal data
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
You may opt out of any future contacts from us at any time. We do not sell, rent or share any of your personal information with any other party including any third-party joint promoters, nor use it for unapproved commercial purposes. Your may request to be removed from our lists at any time. All emails distributed to our list will contain easy, online access to unsubscribe. Please be aware that emails are used to update you about shipments, Wine Club, events, and other information that you may no longer receive if you unsubscribe. You can do the following at any time by contacting us via the email address or phone number provided on our website:
See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, financial information, and email address. This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Our ecommerce, including customer orders, billing & shipping information, is conducted via WineDirect. This online e-commerce platform allows us to sell our products and services to you.
Your data is stored through WineDirect’s data storage, databases and the general WineDirect application. Your data is stored on a secure server behind a firewall.
When you place an order and use a credit card as payment via SecureWineShop, credit card payment processing will be conducted in compliance with the Payment Card Industry Data Security Standard (PCI-DSS). Purchase transaction data is stored only as long as is necessary to complete purchase.
Customers may choose to save their credit card information to use for repeat purchases. In this case, actual credit card data is stored with a payment transaction processor certified to meet the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. SecureWineShop uses a process tokenization to protect your credit card information from misuse.
We may share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.
We may partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
Data sharing excludes SMS opt-in data and consent.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
If you have opted-in to receive texts, you consent to receive marketing text messages (e.g. promos, cart reminders) from us at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. You may unsubscribe at any time by replying STOP or clicking the unsubscribe link provided (where available).
We reserve the right to modify this privacy policy at any time, so please review it frequently. All updates will be posted on this page and will be effective immediately.
If you have questions about our website policies, please contact us.
Wiens Family Cellars
35055 Via Del Ponte
Temecula, CA 92592
(951)694-9892
(888)989-4367 toll free
info@wienscellars.com
Effective Date: May 2, 2022
We collect personal and activity data, which may be linked.
We use technologies like cookies (small files stored on your browser), web beacons, or unique device identifiers to identify your computer or device so we can deliver a better experience. Oursystems also log information like your browser, operating system and IP address.
We also may collect personally identifiable information that you provide to us, such as your name, address, phone number or email address. With your permission, we may also access other personal information on your device, such as your phone book, calendar or messages, inorder to provide services to you. If authorized by you, we may also access profile and other information from services like Facebook.
Our systems may associate this personal information with your activities in the course of providing service to you (such as pages you view or things you click on or search for).
We do not knowingly contact or collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can promptly obtain parental consent or remove the information.
We may collect and share anonymous location data.To customize our service for you, we and our partners may collect, use, and share preciselocation data, including the real-time geographic location of your computer or device. This location data is collected anonymously in a form that does not personally identify you and isused only to provide and improve our service. We may obtain your consent on your first use of the service.
You can request to see or delete your personal data. You can sign into your account to see or delete any personally identifiable information we have stored, such as your name, address, email or phone number. You can also contact us by email to request to see or delete this information.
We may keep data indefinitely.
We may share personal data with companies we trust.
We may share personally identifiable information (such as name, address, email or phone) with trusted partners in order to provide you with relevant advertising, offers or services.
California residents are legally entitled (at no charge and no more than once annually) to request information about how we may have shared your information with others for direct marketing purposes. Contact us for this information: marketingprep@wienscellars.com.
Ad companies collect anonymous data. You can opt out.
Ad companies may use and collect anonymous data about your interests to customize content and advertising here and in other sites and applications. Interest and location data may be linked to your device, but is not linked to your identity.
You can ask privacy questions.
If you have any questions or concerns about our privacy policies, please contact us: marketingprep@wienscellars.com.
Service providers access data on our behalf.
In order to serve you, we may share your personal and anonymous information with other companies, including vendors and contractors. Their use of information is limited to these purposes, and subject to agreements that require them to keep the information confidential. Our vendors provide assurance that they take reasonable steps to safeguard the data they hold on our behalf, although data security cannot be guaranteed.
Analytics companies may access anonymous data (such as your IP address or device ID) to help us understand how our services are used. They use this data solely on our behalf. They do not share it except in aggregate form; no data is shared as to any individual user. Click to see company privacy policies that govern their use of data.
Vendors access data on our behalf.
In order to serve you, we may share your personal and anonymous information with other companies, including vendors and contractors. Their use of information is limited to these purposes, and subject to agreements that require them to keep the information confidential. Our vendors provide assurance that they take reasonable steps to safeguard the data they hold on our behalf, although data security cannot be guaranteed.
Analytics providers access data on our behalf.
Analytics companies may access anonymous data (such as your IP address or device ID) to help us understand how our services are used. They use this data solely on our behalf. They do not share it except in aggregate form; no data is shared as to any individual user. Click to see company privacy policies that govern their use of data.
Special situations may require disclosure of your data.
To operate the service, we also may make identifiable and anonymous information available to third parties in these limited circumstances: (1) with your express consent, (2) when we have a good faith belief it is required by law, (3) when we have a good faith belief it is necessary to protect our rights or property, or (4) to any successor or purchaser in a merger, acquisition, liquidation, dissolution or sale of assets. Your consent will not be required for disclosure in these cases, but we will attempt to notify you, to the extent permitted by law to do so.
Our privacy policy may change from time to time.